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Knowledge base
Developers
General
14
What is Private Sharing?
Which platforms are supported by the digi.me app and Private Sharing?
Which sources of data/data types are available?
What is a Private Sharing Contract?
Can I send data off-device? To a server for example...
See all 14 articles
Pricing
1
How much does PS cost? What is the pricing model?
Security
3
How is shared data encrypted?
Where can I get more info on your security?
As a developer, I am not very skilled in security and privacy. Can I still use PS?
Support
1
How do I get more questions answered?
General
Common Issues
5
I've added a source but nothing has appeared in digi.me. How can I get my account to import?
I've added an account to my digi.me but it's not downloading any data
digi.me won't let me sign into my financial account
I can't reconnect to my NHS EMIS GP Records
Why do I keep having to re-authorise my Instagram account?
Data sources
8
US Epic MyChart Hospital Record Access
Instagram Likes
About our DVLA Connector
Iceland Medical Records
UK NHS Records via EMIS
See all 8 articles
Getting started
9
How can I add a new account to my Library?
How can I see comments on a post?
Why can't I save a photo that I've liked?
Will my data be safe if I restore/erase my device?
How can I stop someone on my phone from viewing my Library?
See all 9 articles
How to ...
22
How to Create a digi.me Library
How to Add a New Account
How to Share Your Data
How to Stop Sharing Data
How to Use Search Filters
See all 22 articles
FAQs
16
If digi.me doesn't sell my data, how does it make money?
Does digi.me have access to the data in my library?
Is there a status page?
Where is my data stored?
What is digi.me Private Sharing?
See all 16 articles
What data can I copy into my Library?
Social Data
5
Facebook
Instagram
Twitter
Flickr
Pinterest
Financial Data
1
Finance
Health Data
1
Medical Data in digi.me
Fitness and Wearables Data
2
Fitbit
Garmin
Government Data
1
DVLA
Entertainment Data
2
Spotify
YouTube
Removing data from your digi.me library
Removing accounts from your digi.me
2
What happens when I remove my accounts from digi.me?
Can digi.me still access my data after I delete my library?
Removing your digi.me's access to your accounts
13
How to remove your digi.me’s access to your Facebook account
How to remove your digi.me’s access to your Flickr account
How to remove your digi.me’s access to your Instagram account
How to remove your digi.me’s access to your Pinterest account
How to remove your digi.me’s access to your Spotify account
See all 13 articles
digi.me Legacy
General
9
[LEGACY] What is happening to the old (legacy) digi.me app?
[LEGACY] What will happen to my data?
[LEGACY] Do I still have to pay for digi.me?
[LEGACY] Why is the digi.me Legacy logo grey now?
[LEGACY] Do I need to renew my digi.me license to continue to use it?
See all 9 articles
Help Desk Software
by Freshdesk Support Desk
