If you have been unable add your financial account into digi.me, please view the list below to ensure there are no known issues with your bank, and check our status page to ensure there are no incidents reported. If there is no information relating to your issue, please send us a bug report.


digi.me uses Plaid to provide access to your financial data. Sometimes when Plaid are encountering issues with their connection to a bank, it can cause problems in digi.me. Plaid don't have an public facing status page, so below are a list of banks which users have recently run into issues with when trying to add them to digi.me


- American Express

- CitiBank

- Captial One


We'll keep this list updated as new issues are reported.