How can we help you today?

Can't find what you're looking for?

Check out our status page or create a ticket to get in touch with us. We aim to respond to all tickets within 1 working day.

Create New Ticket Visit our Status Page

General

General questions related to digi.me Private Sharing

I have approved a Private Sharing Request, but I don’t see any data in my app - why?
The most likely reason for this to happen is if the PS Contract specifies a type of data and a date range for data you do not have. For example: the PS Con...
Thu, 5 Sep, 2019 at 11:42 AM
What is Consent Access (CA)?
Consent Access (CA) is the old name for Private Sharing (PS).
Thu, 5 Sep, 2019 at 11:45 AM
How can I delete my digi.me account?
When using the digi.me apps and services, none of your data is stored on our servers. In order to delete your account, simply open the settings menu of the ...
Mon, 11 Nov, 2019 at 11:32 AM
Using browsers to log into services
In order to keep your credentials for sources as safe as possible, digi.me uses your device's default browser to login to accounts. This provides sever...
Tue, 11 Feb, 2020 at 11:34 AM