Common Issues
If you've logged into your account but saw an error message before a tile appeared in digi.me, then your account may not have been authorised correctly...
Mon, 3 Feb, 2020 at 10:20 AM
You can try the following solutions to fix an account that is not importing data: 1. Fully close and restart the digi.me app. To do this, follow the ins...
Mon, 3 Feb, 2020 at 10:16 AM
If you have been unable add your financial account into digi.me, please view the list below to ensure there are no known issues with your bank, and check ou...
Wed, 6 May, 2020 at 3:45 PM
The NHS EMIS system which is used to import UK GP records into digi.me only allows you to connect your account once per set of credentials issued by your do...
Tue, 16 Jun, 2020 at 9:50 AM
On the 1st September 2020, Facebook introduced a new security feature into Instagram's systems, requiring that any private Instagram accounts reauthori...
Tue, 1 Sep, 2020 at 4:19 PM