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Common Issues

I've added a source but nothing has appeared in digi.me. How can I get my account to import?
If you've logged into your account but saw an error message before a tile appeared in digi.me, then your account may not have been authorised correctly...
Mon, 3 Feb, 2020 at 10:20 AM
I've added an account to my digi.me but it's not downloading any data
You can try the following solutions to fix an account that is not importing data: 1. Fully close and restart the digi.me app. To do this, follow the ins...
Mon, 3 Feb, 2020 at 10:16 AM
digi.me won't let me sign into my financial account
If you have been unable to sign into your financial account in digi.me, please check our status page to ensure there are no known issues with specific banks...
Mon, 3 Feb, 2020 at 10:22 AM